Privacy Policy

This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website, book appointments, or use any of our services.

1. Information we collect

Personal information you provide voluntarily

• Full name, phone number, email address, date of birth, mailing address
• Medical history or treatment-related information you provide
• Appointment details and service preferences
• Payment information (processed through secure third-party providers)
• Photos submitted for consultations (if applicable)

Automatically collected information (non-personal)

• IP address, browser type and device type
• Pages visited and time spent on the website, referral URLs
• Cookies and tracking technology used for analytics and website performance

2. How we use your information

• Provide aesthetic, wellness, and medspa services
• Book and confirm appointments; send treatment reminders, follow-ups or updates
• Process payments and manage invoices
• Improve our website, customer experience, and services
• Respond to inquiries or customer support requests
• Send promotional offers or newsletters (only with your consent)
• Maintain compliance with medical, legal, and regulatory requirements

3. SMS & mobile communication

By providing your mobile number and opting in, you give consent for AntiAging MedSpa to send SMS/text messages related to appointment confirmations and reminders, service updates, customer support messages, and promotional or marketing messages (if you choose to opt in). Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For additional assistance, text HELP.

We do not share, sell, or transfer your SMS consent or mobile information with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties.

4. Marketing communications

If you opt in to marketing messages, you agree to receive occasional promotions, discounts, event notifications and new service announcements. You can unsubscribe at any time by replying STOP.

5. How we share information

We do not sell or rent your personal information. We may share information only with licensed medical providers involved in your care, HIPAA-compliant service partners (such as scheduling systems and CRM tools), secure payment processors, marketing or communication vendors bound by confidentiality, regulatory agencies if required by law, and law enforcement when legally obligated. All third-party partners are required to follow strict privacy and security standards.

6. Security of your information

We implement administrative, technical, and physical safeguards to protect your data, including secure servers, encrypted transmission (SSL), access control restrictions and regular system monitoring. However, no online system can be guaranteed 100% secure.

7. Your rights

You have the right to access, update, or correct your personal information; request deletion of your information (subject to legal or medical record requirements); withdraw marketing/SMS consent at any time; and request information about how your data is used. To exercise these rights, contact us at theantiagingmedspa@gmail.com or (629) 240-7780.

8. Cookies & tracking technologies

We use cookies for website performance, analytics, and advertising. You may disable cookies through your browser settings.

9. Children's privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

10. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of any updates.

11. Contact us

AntiAging MedSpa
450 Professional Park Dr Ste 101
Goodlettsville, TN 37072
Phone: (629) 240-7780
Email: theantiagingmedspa@gmail.com